We know our clients can’t afford slow turnaround times, so we’ve built an internal infrastructure, processes and tools to be the best at what we do: respond with the Speed demanded by today’s ever-changing marketplace. Our strength is responding to clients Seeking consultants in the high-end applications & software development market.
Mercom Group understands your needs and addresses them better than other IT service providers. Our goal is to make your experience with us effortless. Our operational Process and Best Practice procedures enable a seamless delivery of the BEST quality talent in the marketplace.
- State of the Art Applicant Tracking System
- Extensive Proprietary Database of top IT talent
- Customer Database – Relationship Management
- Quality Tracking Procedures
- Service Level Agreements
- One point of contact for customer
- Seasoned Recruiters
- Knowledgeable account reps
- Fast response times
- Best Practices
- Finely Tuned Process
- Commitment to our people
- Flexible Staffing
- Turnover / Retention program
- Contractor Care Program
By doing so, Mercom Group has created a solid base of customers and consultants who choose us as their preferred partner.
It’s one thing to promise the best talent for the customer. We guarantee it!
If a customer is not completely satisfied with our consultant’s performance within the first 5 working days of an assignment – we will immediately replace that individual and the customer will not be billed for the services of the replaced consultant.
For immediate, critical needs Mercom Group offers a working interview as a risk free opportunity to evaluate our consultant’s performance on the job. If not satisfied within the first 5 days of service – customer will not be billed.